YAK-PRO-PROGRAM

Get ready for your next mission! Take advantage of the many benefits of our Pro Deals! 

With exclusive offers, individual advice, exciting news and a
professional repair service in our Product Lab in Munich, we provide comprehensive support for alpinists in achieving their ambitious goals.

If you meet any of the following criteria, your admission to the YAK-PRO program is guaranteed!

Requirements

Professional role in the outdoors:

If your profession connects you deeply with nature—whether you're a mountain guide, outdoor instructor, or in a similar role - BLACKYAK is your perfect fit. 

Certified Leader/Instructor/Guide:

We recognize and value the certification of your skills as an adventure leader. If you hold official certifications or accredited training as a guide, instructor, or outdoor leader, you are eligible.

Our mission is to support those who live their passion for the outdoors in their work. BLACKYAK Pro Deals is our way of saying thank you to those who push and expand the boundaries of their mission every day.

Application and registration

We look forward to welcoming you to our community! To become part of the BLACKYAK Pro program, please follow these steps:

Create a customer account:

Start by creating an account in our web store. This will give you access to our Pro Deals and is the first step towards exclusive benefits.

Contact us by email:

Send an email to info@blackyak.de with the subject line "BLACKYAK ProDeals [Your Name]".

Our team will respond to your request as soon as possible.

Submit relevant documents:

Please send us your certificates, references, or confirmations that highlight your qualifications and passion for the outdoor profession. These are essential for confirming your membership in the BLACKYAK Pro Community.

Tell us about yourself:

Tell us who you are and what drives you. Describe what you do in the outdoor sector and why you want to become part of the BLACKYAK Pro Community. We want to get to know you and your mission better!

Our mission is to create a vibrant community of like-minded individuals who share their passion for the outdoors and professional expertise. We want to meet you!

Verification

Personal review by the BLACKYAK team:

Each application for our Pro Deals is personally reviewed by our dedicated team. We take the time to carefully review the submitted documents to ensure they meet our quality standards.

After confirmation from BLACKYAK:

Once your documents have been reviewed and confirmed by BLACKYAK, you will receive an official notification. This confirmation is our recognition of your qualifications in the outdoor sector. 

Customer is informed and customer account is activated:

You will be promptly informed as soon as your participation in the Pro Program is confirmed. Your customer account will be activated, enabling you to access exclusive deals. 

Promo code by email:

As part of our commitment to our community, you will receive your personal promo code by email. This code is your key to Pro Deals on selected BLACKYAK products.

Benefits

Top deals on all products in the store:

As a member of our Pro Community, you get exclusive access to all products in our shop. Experience our high quality outdoor gear at unbeatable prices. 

Personalized service for inquiries and purchase decisions:

Our dedicated team is here to provide you with personalized advice and expertise. Whether you have questions about product selection or need help with purchase decisions, we are here to help you get the most out of your outdoor experience. 

News and information through our newsletter:

Receive exclusive news, updates, and insider information through our newsletter. Stay up to date on product launches, events, and developments in the outdoor sector.

Professional in-house repair service:

We offer professional repair service right here at our facility. Rely on our experts to keep your equipment running strong, so you can go out and enjoy what you love.

Terms of use

For personal use only:

The Pro Deal is for personal use only. It may not be used to make gifts or purchases for other people..

Equipment for your team - contact us directly:

If you need equipment for your team, please contact us directly at info@blackyak.de. We will be happy to assist you. 

Sanctions for violations:

Compliance with the terms of use is important. In case of violations, we
reserve the right to suspend the customer account. 

Increased wear and tear as a BLACKYAK Pro member:

As a BLACKYAK Pro member, you use our products in more demanding conditions, which can lead to faster wear and tear. If your equipment does wear out, we are personally available to assess the damage.

We will carefully assess whether it is a warranty case and work with you to find the best possible solution for any repairs that may be required. Your satisfaction and the longevity of your equipment are important to us. 

Membership is a privilege, not an entitlement:

This partnership is built on mutual respect. Membership in the Pro Program should always be considered a privilege, based on a relationship of trust and cooperation. 

Communication and support

Questions? Contact us at info@blackyak.de:

If you have any questions about the Pro Program or our products, we are here to help. Email us at info@blackyak.de and our team will get back to you as soon as possible. 

Repairs? Email us at repair@blackyak.de:

If your equipment needs repair, we are here to help. Contact our repair team at repair@blackyak.de and we will ensure a professional and timely repair.