Shipping

Shipping costs (delivery countries)

you can buy from the following countries:

*The indicated prices are incl. VAT.

The prices are the maximum values. You may see reduced prices in the shopping cart.

Countries that are not listed will not be delivered.

If we make partial deliveries, we will still not charge you more. You will always pay the lowest price, just as if everything was shipped at once.

Shipping methods with UPS

We can offer you the following shipping methods:

• Standard
• Express Saver
• Express

The different shipping methods have different transit times and prices. You can see both during the order process and decide which shipping method you want to choose.

Shipment Tracking

As soon as a shipment is on its way to you, you will receive an email with the tracking number of the shipment. You can track the shipment in the online system of the respective shipping service provider by clicking on the corresponding link in the email.

You are also welcome to call us to find out the status of the shipment and the day it is scheduled for delivery. You can reach our customer service at the following number:

+49 (0) 89 800 46 830

Insurance / Transport Damage

Commercial customers bear the transport risk. The transfer of risk occurs when the item is handed over to the transport company.

Deliveries to non-EU countries

Deliveries to non-EU countries are subject to additional customs duties, taxes and fees. Further information on customs duties can be found, for example, at https://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use_en and on import sales tax at https://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use_en and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.